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Boutique Manager

Boutique Manager

We are seeking a dynamic and driven Boutique Manager to lead our Panerai Boutique at Bellusso , part of an exceptional portfolio that includes Vacheron Constantin , A. Lange & Söhne , IWC , Jaeger-LeCoultre , and Cartier . The ideal candidate brings a passion for high watchmaking, strong leadership skills, and the ability to create a refined, elevated experience for our discerning clientele. This is a rare opportunity to grow within the world of luxury timepieces and lead a high-performing sales team in a competitive, rewarding environment.

Key Responsibilities:

Leadership & Team Development
  • Lead, coach, and inspire a team of sales professionals to deliver exceptional client experiences and exceed performance goals
  • Foster a positive, high-performance culture focused on growth, service, and brand excellence
Client Relationship Management
  • Cultivate meaningful, long-term relationships with high-value clients through consistent outreach and personalized service
  • Uphold Panerai’s heritage and values through expert storytelling and deep product knowledge
Operational Excellence
  • Oversee boutique operations including inventory management, merchandising, and policy compliance
  • Maintain operational efficiency aligned with luxury retail standards and brand aesthetics
Sales & Performance
  • Drive boutique sales performance by setting clear goals, tracking KPIs, and motivating the team
  • Actively participate in selling and client development, including collaboration with other brands within the boutique
Reporting & Strategy
  • Collaborate with regional management to identify opportunities, trends, and growth strategies
  • Provide timely reporting on sales, team performance, and boutique operations to the Store Director
Qualifications:
  • 2–4 years of retail management experience, ideally within the luxury space
  • Proven leadership and coaching skills with a track record of developing high-performing teams
  • Demonstrated success in meeting and exceeding sales targets
  • Proficient with POS and CRM systems
  • Professional presentation and strong communication skills
  • Flexible availability, including evenings, weekends, and holidays
Personality Traits:
  • Strategic thinker with a hands-on, collaborative management style
  • Passionate about exceptional service and the luxury experience
  • Charismatic communicator and relationship builder
  • Highly organized, detail-oriented, and results-driven
  • Passionate, Ambitious, optimistic, honest
Compensation & Benefits:
  • Competitive salary + commission + performance bonuses
  • 401(k)
  • Medical, dental, and vision insurance
  • Paid vacation and time off
  • Career development within a prestigious portfolio of luxury brands
To apply, please send resume and cover letter to info@bellussojewelers.com.